Privacy Policy

WatchTower is a multilingual reporting and civic intelligence tool developed by Amplified Access.

The platform enables people to report civic incidents and rights violations in the languages they speak and helps organise, map, and analyse reports so that patterns can be better understood.

We understand that civic reporting may involve sensitive information. WatchTower is therefore designed to provide users with clear choices about what information they share and how their reports are handled.

Depending on how you use WatchTower, information may include:

Information you choose to submit

• The content of your report
• The language used
• Location information
• Date and time of an incident
• Photos, files, or other supporting evidence
• Any additional information you voluntarily provide

Account information

If you create or use an organisation account, WatchTower may collect information required to manage that account, such as your name, email address, organisation, and login details.

You do not need to provide your name or phone number to submit a public report.

WatchTower supports anonymous reporting.

You may be able to submit a report without creating an account or providing personally identifying information.

However, users should avoid including personal information within the report itself unless they understand and accept the risks of sharing it.

Some reports may include location information to help users understand where an incident occurred.

For privacy and safety reasons, WatchTower may limit, generalise, or approximate location information displayed publicly.

For example:

Exact location

Used internally where appropriate.

Generalised location

Displayed publicly when needed for privacy.

Information submitted through WatchTower may be used to:

• Display and organise reports
• Translate or transcribe multilingual reports
• Identify related reports
• Map reporting activity
• Support verification and review
• Identify trends and recurring patterns
• Generate insights
• Support research, advocacy, coordination, and accountability
• Improve the WatchTower platform

Visibility may depend on the type of report, deployment, privacy settings, and safety considerations.

A report may be:

Public

Visible to users exploring WatchTower.

Limited

Visible only to authorised organisations or users.

Private

Restricted because of sensitivity or privacy concerns.

WatchTower may allow authorised organisations, researchers, or other approved users to access information where appropriate.

Where possible, access should be limited to the information necessary for the intended purpose.

WatchTower should not sell personal information.

WatchTower uses appropriate technical and organisational measures to help protect information from unauthorised access, misuse, loss, or disclosure.

However, no digital platform can guarantee absolute security.

Depending on your use of WatchTower, you may be able to:

• Report anonymously
• Choose whether to provide identifying information
• Control what evidence you upload
• Select your preferred language
• Request access to or correction of account information
• Request deletion where applicable
• Manage alerts and communication preferences

Questions about your information?

WatchTower may retain information for as long as necessary to support reporting, analysis, accountability, legal obligations, or platform operation. Retention periods may vary depending on the type of information and how it is used.

If you have questions about privacy, data handling, or your information, contact Amplified Access.

Email: privacy@amplifiedaccess.orgGeneral Support: support@amplifiedaccess.org